OSZAR »
Skip to main content

Two thing:

 

1. When a song finish and the next start, the volume turns down on that specific song. 

I have to change song, and then the volume goes up to normal again.

How do I fix, so it doesn't change volume between songs?

 

2. When I remove my usb-c (from the phone, after it have been connected in my car), the app changes song and keeps playing on the phone. How do I make it stop playing when usb-c is taken out of the phone?

 

Kind regards 

Steffan Nielsen 

Hi ​@Garnage2k Hi, could you please update to the latest Deezer app version 8.0.34.5 and let me know if the problem persists.
Also let me know if it happens all the time or just when you connect your phone to your car via cable?
Thanks


Greetings Jaime,

I have the newest update, and it is still doing both as mentioned. 

It is not all the time, but like 75% of the time. It does it both connected or not connected via cable. 

I had Tidal before this, and it never did it, so I know it has nothing to do about my device or car.

 

Kind regards

Steffan


Hi ​@Garnage2k Hi, could you please update to the latest Deezer app version 8.0.34.5 and let me know if the problem persists.
Also let me know if it happens all the time or just when you connect your phone to your car via cable?
Thanks

Greetings Jaime,

I have the newest update, and it is still doing both as mentioned. 

It is not all the time, but like 75% of the time. It does it both connected or not connected via cable. 

I had Tidal before this, and it never did it, so I know it has nothing to do about my device or car.

 

Kind regards

Steffan


Same thing happens to me it’s so annoying!! If I go from say my TikTok app or YouTube or some other app playing audio, and then I open Deezer my volume goes down to halfway. Every. Single. Time. It’s soooooo frustrating. I didn’t know apps had access to volume like that. I cannot figure out how to turn it off. It happens everytime my volume is up. 


Even with the update it still happens


@Garnage2k ​@letmesleeppleaz do you have the “normalise audio” option activated in your Deezer app?
More info in our support article: https://support.deezer.com/hc/en-gb/articles/360005369938-Volume-Normalization-on-Deezer


@Garnage2k ​@letmesleeppleaz do you have the “normalise audio” option activated in your Deezer app?
More info in our support article: https://support.deezer.com/hc/en-gb/articles/360005369938-Volume-Normalization-on-Deezer

Greetings once again. 

That didn't work.

 

Kind regards

Steffan


No

@Garnage2k ​@letmesleeppleaz do you have the “normalise audio” option activated in your Deezer app?
More info in our support article: https://support.deezer.com/hc/en-gb/articles/360005369938-Volume-Normalization-on-Deezer

Greetings once again. 

That didn't work.

 

Kind regards

Steffan

 


@Garnage2k ​@letmesleeppleaz do you have the “normalise audio” option activated in your Deezer app?
More info in our support article: https://support.deezer.com/hc/en-gb/articles/360005369938-Volume-Normalization-on-Deezer

Hello Jaime,

 

Can you give us some answers please. This is the most annoying thing in the world. Actually on the edge of leaving Deezer again.

 

Kind regards

Steffan


@Garnage2k ​@letmesleeppleaz do you have the “normalise audio” option activated in your Deezer app?
More info in our support article: https://support.deezer.com/hc/en-gb/articles/360005369938-Volume-Normalization-on-Deezer

Hello Jaime,

 

Can you give us some answers please. This is the most annoying thing in the world. Actually on the edge of leaving Deezer again.

 

Kind regards

Steffan

Hi ​@Garnage2k 👋 

Could you please check it this problem is also happening on the BETA version of the app? You can join the BETA program here

Give it a chance and let us know how it goes, please :) 


Reply


OSZAR »